1. ACCEPTANCE OF TERMS
1.1 These general conditions of sale govern all relations between Swisstech Ltd (Swisstech) and the customer unless expressly waived in special conditions agreed in writing.
1.2 These general conditions, as well as any special conditions, are accepted by the customer even if they differ from general or particular customer's purchase. The latter effort Swisstech accepted only if expressly agreed in writing.
1.3 Any person acting on behalf of the customer will be and will work against Swisstech.
2. PRICES
2.1 Unless other contractual provisions, bids, offers and price lists are published Swisstech, however they may be modified by Swisstech without notice.
2.2 The orders, even if proven, be deemed to be accepted subject to any rise in prices charged by suppliers or arising from circumstances beyond the control of Swisstech, in this case he is entitled to raise selling prices to the customer in proportion to the increase that it undergoes.
2.3 In the event of a price increase of more than 10% between the date of order confirmation and the actual delivery, the customer will be informed and may terminate the contract, which shall be communicated in writing within 5 days.
2.4 The prices charged are ex warehouse costs, packaging, marking fees, VAT and taxes and all shipping charges and any additional services (Fulfillment, min.order fee, configuration) are charged to the customer.
3. BROKERS AND AGENTS
3.1 Brokers and agents do not have the power to bind Swisstech. Their offers are subject to the approval of Swisstech, it retains the right not to comply with an order until it has confirmed the date, or initiate its execution pursuant to art. 4.1.
4. CONCLUSION OF THE AGREEMENT, TRANSPORTATION AND PRODUCT RECALL
4.1 The contract ends with the confirmation by Swisstech order issued by the client or the beginning of execution. In both cases, the products are considered received and accepted at the stores of Swisstech by the customer, who then becomes responsible, subject to the reserve property under Article. 12.
4.2 In the event that the sale follows the transport of products in a different place, the products are at risk of the recipient, even in case of sale or delivery made "free port". All exceptions or reservations about the status of the goods carried must be made to the carrier by registered mail to be sent within 48 hours of receipt of merchandise.
5. TERMS OF DELIVERY AND METHOD 'ESCAPE TO ORDER
5.1 The delivery times are indicative and not essential.
5.2 Each order or delivery will be considered autonomous and independent of any other order or delivery.
5.3 Swisstech reserves the right to process your order through partial deliveries. If the customer wishes to reject any partial delivery of goods, must declare in advance in writing.
5.4 Swisstech reserves the right not to accept a customer order request containing the complete avoidance and unique merchandise. In this case, the acceptance of the order by Swisstech will be considered binding only if made in writing.
5.5 In the event that the goods ordered becomes impossible or more costly in every way from causes not dependent on his will, Swisstech can solve, by means of a written communication to the customer, the contract concluded by written confirmation from part of Swisstech.
5.6 Unless otherwise expressly agreed in writing, order fulfillment by Swisstech beyond the terms stated delivery will not entitle the customer to rescind the contract, except in case of a delay that does materialize into a serious breach of contract .
5.7 If the customer wishes to terminate the contract because of a delay in delivery, shall invite in writing Swisstech to process your order, or part of the order is not processed within a reasonable period of not less than 15 days. The contract will be terminated if Swisstech has failed to delivery within the time allotted.
5.8 Unless the Customer has not previously disclosed, in accordance with Art. 5.3, which will accept only a complete fulfillment of the order, in any case, the customer can refuse or delay payment of the goods given to him under an order even only partially executed.
5.9 Swisstech is not obligated to accept returns of products supplied. Except with the prior written consent of Swisstech, no return will be accepted if it is intact, in their original packaging, intact, and no abrasives or labels other than originally intended. A return number (RMA) obtained at the Customer will be valid for 15 days from the date of issue and must be clearly mentioned on the packaging when returned. After that period the return number (RMA) will automatically cease to have effect and the return will not be accepted. Shipping costs are always charged to the customer. Swisstech reserves the sole right to reject all or part of the products made in the following cases: Packaging missing or tampered with, incomplete delivery of the goods, merchandise that shows deviation from its original state.
6. MANUFACTURER'S WARRANTY AND / OWNER OF THE PRODUCT
6.1 The parties acknowledge that Swisstech is only a dealer of products manufactured by third parties, so the warranty information for proper functioning of the products delivered by Swisstech is limited to that granted by the manufacturer and / or holder of the product.
6.2 If, and only to the extent that, this is provided by the manufacturer's warranty and / or owner of the software product marketed by Swisstech, if found defective in material product Swisstech will replace the defective parts. The validity of this guarantee, however, strictly dependent on the exact use of the delivered product as specified in the catalogs, warnings and instruction booklets available to you.
6.3 The complaints related to products delivered to the customer must be received by Swisstech by fax, e-mail or registered mail to Customer Service within 8 days of receipt of merchandise, attaching a copy of bill, invoice or accompanying document, setting out clearly the grounds of the complaint. After this deadline, the claim may not be accepted.
6.3 In no event Swisstech provides its products to be tailored to specific needs of user.
6.4 Swisstech liable for damage to persons or property other than goods covered by the contract only if such damage has resulted from its negligence or gross negligence or exceeds the value of Euro 500.00. In no event Swisstech is required to indemnify the user or third party for the consequences arising from the use of the product, for any direct or indirect injury to persons, damage to property other than the material loss of benefits or profits, damages caused or alleged to be caused by deterioration or loss of data recorded by the user.
7. CLAIMS RELATING TO BILLS
7.1 Any complaints relating to invoices issued by Swisstech should be made known to the Swisstech by registered letter within 10 days of receipt of invoice. Failing that, the bills are accepted without reservation.
7.2 No claim may, in any case, justify the delay or non-payment.
8. LIMITATION OF LIABILITY '
Swisstech 8.1 If found liable for the total or partial discharge of its obligations under the contract, the total compensation due to the customer shall in no case exceed 10% of the price of the commodity that has caused the damage.
9. DEPOSIT
9.1 Advances paid by the customer are to be considered as an advance and does not constitute a deposit. Nevertheless, in case of breach of contract by the customer, Swisstech will be entitled to withhold payments on account, subject to greater damage.
10. RIGHTS IN THE SOFTWARE
10.1 The rights to the software marketed by Swisstech remain the property of the manufacturers and / or holders of rights to the software, which give you only a license. All rights are reserved and the software is strictly forbidden for the customer to sell to third parties, sublicense, pledge or otherwise dispose, for a consideration or free of charge, the rights to the software.
10.2 The Customer shall not remove or alter the rights notices contained on the media program and user manual, not to modify in any way products and make them only legitimate uses and / or permitted.
10.3 The customer also agrees, with due diligence to preserve products strictly enforcing all directions of the manufacturer or dealer, in particular, the customer can not counterfeit computer products, or permit or encourage in any way their counterfeiting .
10.4 The Customer Swisstech intermediaries between end users and software must include in their conditions of sale set out in section 10.1, paragraph or text that has the same meaning.
11. PROPERTY RIGHTS '
11.1 The products remain the full property of Swisstech until full payment of the price, expenses, taxes and fees.
11.2 The Customer agrees to immediately notify Swisstech, under penalty of compensation for any damages, of any attachment or seizure by a third party of products that the customer has purchased from Swisstech and have not yet been fully paid.
11.3 In the case be submitted to the competition procedure, the customer agrees to allow Swisstech to recover possession of its products without advance notice, the expenses related to withdrawal of products will be charged to the customer.
11.4 In the event of non-payment, in whole or in part, at maturity, Swisstech will, without a prior court order, take possession of these products and their accessories, customer agrees to consent without opposing exceptions.
12. CONDITIONS OF PAYMENT
12.1 Cash on Delivery
By choosing this mode, the payment is made to the courier upon delivery of your product to the amount of the product and shipping the order process will add the cost of rights to a sign which will be listed in the order summary.
The payment must be made only with banknotes directly to the carrier. We will not accept checks or bank. Pursuant to and in respect of Art. 12 of the D.L. December 6, 2011 n. 201, payment in cash will be accepted within the threshold of EUR 999.99.
12.2 Bank Transfer
By choosing this payment method, once the order is necessary to follow these steps:
- The bank transfer must be made payable to:
Bank: Banco BPM Spa
IBAN:IT86R0503412500000000006080
- the reason for appearing on the bank transfer must state the number and order date, the name of the originator;
13. SOLIDARITY '
13.1 If the customer requests that the invoice or debit note is issued in the name of the third, both the customer and the third are jointly responsible for paying the bill and the failure of any transactions resulting from the general and special conditions of contract.
14. JURISDICTION AND APPLICABLE LAW
14.1 Any dispute shall be referred exclusively to the Court of Pordenone.
14.2 The contract between the customer and Swisstech, and so everything as expressly provided in these general conditions of sale, shall be governed by Italian law.